Privacy Policy

Last updated: June 2026

At Cassaayo (“we,” “us,” “our”), your privacy and discretion are central to everything we do. This policy explains what information we collect, how we use it, and the choices you have.

Who we are

Cassaayo is an intimate-wellness retailer based in Lagos, Nigeria, operating at cassaayo.com. For any privacy questions, contact us at hello@cassaayo.com

Information we collect

  • Order information: your name, delivery address, phone number, and email address, so we can process and deliver your order.
  • Payment information: we use bank transfer only. We do not collect or store card details on our website.
  • Communications: if you join our mailing list or contact us, we keep your email address and the content of your messages.
  • Site usage: basic, anonymised data about how visitors use our site (via cookies), to help us improve it.

How we use your information

  • To process, package, and deliver your orders.
  • To communicate with you about your order (usually by WhatsApp or email).
  • To send marketing messages only if you’ve opted in — you can unsubscribe anytime.
  • To improve our website and service.

How we protect your discretion

All orders are shipped in plain, unbranded packaging. Nothing on the parcel, the billing, or any communication reveals the nature of your purchase. Your order history is treated as strictly confidential.

Who we share information with

We share only the minimum necessary with:

  • Delivery couriers, to fulfil your order (name, address, phone).
  • Our email platform (MailerLite), if you’ve subscribed. We never sell your personal information to anyone, ever.

Cookies

Our site uses cookies to function properly and understand site usage. You can disable cookies in your browser settings, though some features may not work as well.

Data retention

We keep your information only as long as needed to fulfil orders, meet legal obligations, and provide the service you’ve requested.

Your rights

You may request to access, correct, or delete your personal information, or withdraw marketing consent, at any time by emailing hello@cassaayo.com. We handle personal data in line with applicable Nigerian data protection law.

Changes

We may update this policy from time to time. The latest version will always be on this page.